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History
The idea of the passport came while working for a Fortune 500 Company
with a new division. This division intended to grow rapidly. When the
General Manager was asked what one thing was keeping him up at night,
he said, "I am not sure how we can integrate this volume of new
employees into our culture. Managers won't have time, Human Resources
won't have time, I am afraid that everyone will come in to the company
bringing their own culture which will be difficult to integrate."
We needed a self-directed tour of the company and
the Orientation Passport was born. On the first day of work, new hires
went through an orientation and were given the passport. Starting with a new
company is like going to a new country. If you think about it, there
is a new language, new processes, and new systems. New hires don't even
know the questions to ask. The Orientation Passport provides that map.
The tasks are completed over ninety days where new hires explore the
company, validate their understanding, and build a social network.
The organization grew from 200 to 1,800 in six
months. In two years it grew to 5,000 with two international divisions.
The Orientation Passport worked extremely well. During focus group
sessions, managers said that they had proactive employees from the first
day on the job. Employees said they learned more and developed a
network of friends which would not have happened had they not been required
to accomplish the tasks in the passport.
We have taken this process and refined it to
work with employees, with managers, and with leaders in organizations.
It is a simple self-directed tool that aligns new hires with the goals
and values of their company.
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